Human Resources Apprentice
Competency-based
ONET: 13-1071.00
2
Years
53
Skills
1028h
Related instructions
Classroom instruction topics
- Business Math
- Composition
- Associate in Applied Science: Business Management
- Business Ethics
- Principles of Property and Liability Insurance
- Fundamentals of Speech Communication
- Industrial/Organizational Psychology
- Introduction to Computer Information Systems
- Principles of Personal Insurance
- Introduction to Insurance Fundamentals
On-the-job training
- HR Leader Support
- Prepare or maintain employment records related to events, such as hiring, termination, leave, transfers, or promotions, using human resources management system software
- Maintain current knowledge of Equal Employment Opportunity (EEO) and affirmative action guidelines and laws, such as the Americans with Disabilities Act (ADA)
- Schedule or conduct new employee orientation
- Maintain and update human resources documents, such as organizational charts, employee handbooks or directories, or performance evaluation forms
- Confer with management to develop or implement personnel policies or procedures
- Provide management with information or training related to interviewing, performance appraisals, counselling techniques, or documentation of performance issues
- Analyze employment-related data and prepare required reports
- Advise management on organizing, preparing, or implementing recruiting or retention programs
- Advise others on human resource topics
- Providing guidance and expert advice to management or other groups on technical, systems, or process-related topics
- Total Rewards
- Monitor Corporate Benefits inbox and either reply or forward emails as necessary
- Maintain Wellbeing program communications on Yammer, Aon Avenue and other platforms when necessary
- Assist with data analysis to identify accuracy and identifying trends
- Support Aon's Annual Enrollment planning and execution
- Support Aon's compliance with benefits-related state and federal mandates
- Conduct new hire orientations
- Talent Acquisition
- Select qualified job applicants or refer them to managers, making hiring recommendations when appropriate
- Review employment applications and job orders to match applicants with job requirements
- Interview job applicants to obtain information on work history, training, education, or job skills
- Perform searches for qualified job candidates, using sources such as computer databases, networking, Internet recruiting resources, media advertisements, job fairs, recruiting firms, or employee referrals
- Contact job applicants to inform them of the status of their applications
- Talent Development
- Support logistics for internal training and development programs
- Collect, organize and report data in relation to training and development programs
- Assist in development of training materials
- Support team to train internal colleagues on both job skills and managerial topics
- Assist with identification of development needs of others based on feedback and program data
- Manage participant communications for programs
- Deployment of HR Related Events
- Perform searches for qualified job candidates, using sources such as computer databases, networking, Internet recruiting resources, media advertisements, job fairs, recruiting firms, or employee referrals
- Attend and support recruiting events, training and development sessions, and other HR events
- Performing for people or dealing directly with the public. This includes serving customers and receiving clients or guests
- Manage On-line Tools and Software
- Business intelligence and data analysis software company resources to engage participants in available training opportunities outside the organization
- Desktop publishing software
- Electronic mail software
- Human Resources software
- Information retrieval or search software
- Navigate and utilize Client Service Access and Adobe Presenter
- Review and explain reporting process including analysis of data
- Spreadsheet software
- Word processing software
- Manage Colleague Data
- Develop communications for colleagues
- Evaluate effectiveness of personnel policies or practices
- HR Team Communications
- Interpret and explain human resources policies, procedures, laws, standards, or regulations
- Hire employees and process hiring-related paperwork
- Inform job applicants of details such as duties and responsibilities, compensation, benefits, schedules, working conditions, or promotion opportunities
- Communicate with people outside the organization, represent the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
- Training Support - Employee Development
- Provide information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person on employee development programs.
- Identify educational needs, developing formal educational or training programs or classes, and teaching or instructing others
- Identify the developmental needs and coaching, mentoring others to improve their knowledge or skills
- Develop training materials and recommend strategies for individual development and empowerment
- Identify development opportunities and utilize company resources to engage participants I'm available training opportunities outside the organization
- Team Building Activities and Events
- Establish long-range objectives and specifying the strategies and actions to achieve them
- Identify the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills
- Encourage and building mutual trust, respect, and cooperation among team members
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