Insurance Apprentice
Hybrid-based
ONET: 43-9041.01
2
Years
52
Skills
1028h
Related instructions
3500h
On-the-job training
Classroom instruction topics
- Business Math
- Composition
- Associate in Applied Science: Business Management
- Business Ethics
- Principles of Property and Liability Insurance
- Fundamentals of Speech Communication
- Industrial/Organizational Psychology
- Introduction to Computer Information Systems
- Principles of Personal Insurance
- Introduction to Insurance Fundamentals
On-the-job training
- Client Delivery Services
- Understand the structure of Client Delivery Services
- Learn and perform duties in Client Delivery Services including, but not limited to: Premium Transactions
- Learn and perform duties in Client Delivery Services including, but not limited to: Document Production
- Learn and perform duties in Client Delivery Services including, but not limited to: Document Control
- Learn and perform duties in Client Delivery Services including, but not limited to: Renewal Response Team
- Learn and perform duties in Client Delivery Services including, but not limited to: Client Connection
- Learn and perform duties in Client Delivery Services including, but not limited to: Print Room
- Learn and perform duties in Client Delivery Services including, but not limited to: System Application Support
- Interact with offshore partner to create client deliverables
- Navigate and utilize Bridge and Broker Desktop to complete transactions
- Utilize Planet Press for output creation and delivery
- Client Services Unit
- Understand the structure of Client Services Unit - perform duties in the following industries: Construction
- Understand the structure of Client Services Unit - perform duties in the following industries: General Industry
- Understand the structure of Client Services Unit - perform duties in the following industries: Healthcare
- Understand the structure of Client Services Unit - perform duties in the following industries: Real Estate
- Understand the structure of Client Services Unit - perform duties in the following industries: Aon Natural Resources
- Learn and perform various transactions in Bridge including but not limited to: Certificate of Insurance
- Learn and perform various transactions in Bridge including but not limited to: Auto Identification Cards
- Learn and perform various transactions in Bridge including but not limited to: WC Posting Notices
- Learn and perform various transactions in Bridge including but not limited to: Invoices
- Learn and perform various transactions in Bridge including but not limited to: Client Intake
- Learn and perform various transactions in Bridge including but not limited to: Client Maintenance
- Learn and perform various transactions in Bridge including but not limited to: User Security
- Learn and create Service Requests in Broker Desktop
- Develop Renewal Strategy Plan for Client Deliverables
- Process inquiries from offshore partner
- Explain Client Promise Methodology
- Surplus Lines and Policy Maintenance
- Understand the structure of Surplus Lines and Policy Maintenance
- Explain regulatory requirements of surplus lines including tax implications
- Learn and perform transactions, supporting Surplus Lines
- Navigate and utilize Bridge, Broker Desktop, and other applications supporting Surplus Lines
- Explain premium audits and retrospective review in Policy Maintenance
- Learn and perform transaction supporting Policy and Maintenance
- Navigate and utilize Bridge, Broker Desktop, and other applications supporting Policy Maintenance
- Compliance
- Explain the role of Compliance in Aon Client Services
- Develop a Compliance communication for all colleagues in Aon Client Services
- Financial
- Explain Budgeting Process
- Research and report on budget discrepancies and/or budget trends
- Understand and Explain Aon Client Services Allocation model
- National Operations
- Explain the structure of National Operations
- Learn and perform supporting transactions in each area: Metrics and Analytics
- Learn and perform supporting transactions in each area: Training
- Learn and perform supporting transactions in each area: Quality Assurance
- Learn and perform supporting transactions in each area: Client Service Access
- Learn and perform supporting transactions in each area: Audit
- Navigate and utilize Client Service Access and Adobe Presenter
- Review and explain reporting process including analysis of data
- Aon Carrier Link
- Explain the structure of Aon Carrier Link (ACL) operations
- Navigate and utilize ACL application to create a placement
- Observe mapping operation for the development of ACL templates
- Technology
- Formulate Enhancement request for Aon's systems. Present to Senior Leadership for approval.
- Participate in User Acceptance and/or Smoke Testing for a software release
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