Community College of Vermont

On-the-job Training

• Communicates with others to collect, share, record and report information properly
  • Schedules appointments
  • Greets and logs in patients at office or clinic
  • Determines and records medical history and reason for current appointment/visit/procedure
  • Provides patient instructions, information and education
  • Phones, faxes or uses electronic system to order or refill prescriptions
• Manages "front end" of medical office
  • Collects payments or co-payments and bills insurance companies
  • Maintains office files
  • Properly codes medical diagnoses, treatments and therapies for patient billing and third-party payer purposes
• Assists medical professionals and patients during examinations and procedures
  • Shows patient to examination or procedure room and prepares them for physician
  • Hands instruments to care-providers, as needed, and assists in examinations, treatments and procedures, as needed
  • Records notes during exam or procedure
• Carries out basic medical procedures
  • Gives injections based on care provider's orders
  • Cleans and dresses wounds
  • Administers medications per licensed care provider's order
  • Removes sutures
  • Performs irrigation techniques: ear, eyes, nose, medical tubing, wounds, medical pumps and devices
  • Takes vital signs
• Collects and prepares samples for analysis
  • Collects samples using sterile techniques
  • Performs in-office testing
  • Properly labels and sends samples to analytical laboratory