Front Range Community College

On-the-job Training

• Rooming and Maintenance of EHR Documentation
  • Vital Signs (BP, Pulse, Temp, O2, Resp, Ht, Wt)
  • Pediatric Vitals (including height, weight, head circ, etc.)
  • Document Chief Complaint
  • Medication List Reconciliation
  • Allergy List Reconciliation
  • Document Tobacco Status and History
  • Document Pertinent Health Problems
  • Review Health History
  • Review and Update Immunization Record
  • ASQ and M-CHAT
  • PHQ2 and PHQ9
  • Diabetic PCMH Protocols
  • Medicare Wellness Workflow
  • Review and Update Health Maintenance
• Preparation and Assistance with Procedures
  • Lesion Removal/Mole Excision
  • Laceration Repair
  • Pap and Pelvic Exam (KOH & Saline)
  • Biopsies
  • Ear Irrigation
  • Eye Irrigation
  • Suture Removal
  • Staple Removal
  • Urinary Catheterization
  • Nebulizer Treatment
  • O2 Application
  • EKG Machine
  • NST Machine
  • Dressing Application and Change
  • Uses Clean/Sterile Technique
  • Prepare mayo stand
  • Set-up Surgical Tray
  • Colposcopy
  • IUD Insertion and Removal
  • Vasectomy
  • Fills liquid nitrogen container
• Point of Care and Other Testing
  • Rapid Strep
  • Rapid Influenza
  • Rapid Mono
  • Urine Dip (Centrifuge if Positive)
  • Urine HCG
  • Urine Microalbumin
  • Urine Culture
  • Throat Culture
  • Stool Tests for Blood (FIT Test)
  • Hemoglobin (Finger stick)
  • Glucose (Finger stick)
  • Hemoglobin A1C (Finger stick)
  • PT/INR
  • Post-Vasectomy Sample
  • Pulmonary Function Test / Peak Flow Test
  • Visual Acuity
  • Venipuncture/Phelbotomy
• Preparation and Administration of Medications and Immunizations
  • Preparation of Oral Medications
  • Preparation of IM Injections
  • Preparation of SQ Injections
  • Administration of Oral Medications
  • Administration of IM Injection (Pediatric)
  • Administration of IM Injection (Adult-deltoid)
  • Administration of IM Injection (Adult-gluteal)
  • Administration of SQ Injection (Arm)
  • Administration of SQ Injection (Abdomen)
  • Administration of Intradermal Injection
  • Administration of Intranasal Medication/Vaccine
  • Administration of Ear Drops
  • Administration of Eye Drops
  • Understanding of Diluent and Reconstitution when Needed
  • Knows Proper Wait Times after Administration for Injections
  • Recognition of Drug Allergies
  • Recognition of Adverse Drug Reactions
  • Evaluation of Effectiveness of Medication
  • Completion of Consent for Immunizations
  • Identification and Use of VFC
  • Completion of ABN
  • Completes Log Form for Controlled Substances
  • Identification of Insulin Syringe
  • Identification of TB Syringe
  • Identification of SQ needle
  • Identification of IM needle
  • Accesses and Interprets CDC and AFM Immunization schedule
  • Accesses and Interprets CIIS
  • Identification of Appropriate Immunizations for Patients
• Ordering and Scheduling of Tests and Specialist Appointments
  • Blood Tests (Lab Collect vs. Clinic Collect); Lab Requests
  • Radiology Tests (x-ray, US, MRI, CT Scan, etc)
  • Screening Tests (Mammogram, Dexa Scan, Colonoscopy, etc.)
  • Cardiac Testing
  • STAT Tests
  • External Lab Studies (Strep culture, Urine Culture, STD Testing, etc)
  • Referrals (Internal vs. External)
  • Scheduling Specialist Appointments
• Phone Calls/In Basket Messages
  • Navigation of In Basket
  • Creation of New In Basket Messages
  • Demonstrates Understanding of Protocol for Completing In Basket Messages within a Reasonable Time Frame
  • Triage Messages
  • Correct Handling of Urgent and/or Emergent Calls
  • Patient Advice Request Messages
  • Rx Request Messages
  • Rx Response Messages
  • Tickler/Follow-up Messages
  • Result Note Messages
  • Prepares Letters for Patients
  • Pharmacy Calls
  • OB Calls
• Instrument Sterilization
  • Properly Cleans and Disinfects Instruments
  • Properly Wraps All Appropriate Instruments in Pouches
  • Properly Wraps All Packs (Suture, Facial, Vasectomy, etc)
  • Instrument Identification
• Completes Department Duties
  • Log Fridge and Freeze Temperatures
  • AED Check
  • Check for Outdated Instruments
  • Check for Expired Medications
  • Room Preparation and Day End Cleaning
  • O2 Tank Change
• Orthopedic Supplies Application and Removal
  • Ankle Brace
  • Wrist Brace
  • Knee Immobilizer
  • Arm Sling
  • Walking Boot
  • Finger Splin
  • Rib Belt (N/A BMC)
  • Neck Brace
  • Ambulatory Assistive Devices
  • Patient Education
  • Patient Crutch Gaits
  • Patient Cane Gaits
  • Patient Walkers
  • Gathering Casting Supplies
  • Cast Removal
• Medication Refills and Pharmacy
  • Demonstrates Understanding of Medication Refill Workflow and Guidelines
  • Demonstrates Understanding of Controlled vs Non- Controlled Medications
  • Processes Electronic Prescriptions
  • Processes Phone In Prescriptions
  • Prepares Schedule 2 Prescriptions for Pick-Up
  • Routes Prescription to Provider as Appropriate
  • Identifies Medication Resources
  • Contacts Pharmacies
  • Records Historical Meds
• Prior Authorization Process
  • Identifies When a Prior Authorization is Needed
  • Creates Referral Message for Medication Authorizations
  • Locates Insurance Information
  • Locates Insurance PA Phone Number
  • Documents PA Status in Chart
• Electronic Medical Record (EMR)
  • Completion of Initial EMR Training
  • Accesses Information Independently
  • Starts New Encounter
  • Personalizes and Adds Items to EMR
  • Adheres to HIPAA Rules Pertaining to EMR
• Scheduling/Staffing Process and Scope of Practice
  • Appropriately Requests PTO (Flex-Time)
  • Demonstrates Understanding of CSS Schedule
  • Sick Call Process
  • Accesses Employee Email
  • Demonstrates Understanding of Scope of Practice
• Customer Service and Interaction with Coworkers
  • Apprentice displays sensitivity, courtesy and respect when working with patients and their family members.
  • Apprentice displays sensitivity, courtesy and respect when working with coworkers.
  • Apprentice responds in a positive manner to constructive feedback from patients, coworkers, and managers.
  • Apprentice addresses conflict in a private and professional manner.
  • Apprentice assists other members of the team without being asked.
  • Apprentice readily answers questions and/or assists other members of the team when requested.
  • Apprentice seeks out work when own work is completed.
  • Apprentice keeps work area and shared spaces tidy.
  • Apprentice cleans up work area before/after procedures and before leaving at the end of the day.
• Miscellaneous
  • Demonstrates Understanding of Call and OB Call Doc Utilization
  • Demonstrates Understanding of Urgent Care Utilization
  • Completion of OSHA Training
  • Adheres to OSHA Regulations
  • Locates OSHA Book
  • Understands How to Report Needle Stick Injuries
  • Requesting and Ordering Medical Supplies
  • Utilization of 911 (non-urgent vs. urgent)
  • Location of E-Kit Medications
  • BLS-CPR
  • Completion of HIPAA Training
  • Adheres to All HIPAA Regulations
  • Adheres to Company Policies and Handbook
  • Understand and Adhere to personal electronic usage in the workplace