Healthcare Apprenticeship Consortium - Washington

On-the-job Training

• Intro to Medical Assisting
  • 001 - Medical Terminology
  • 002 - HIV Training
  • 003 - Proper Vaccination
  • 004 - Emergency Management/Basic First Aid
• Vital Signs/Patient Data
  • 005 - Measure and Record: Blood pressure
  • 006 - Measure and Record: Blood pressure - Pediatric
  • 007 - Prepare, Measure and Record: Ankle Brachial Index
  • 008 - Measure and Record: Temperature
  • 009 - Measure and Record: Pulse
  • 010 - Measure and Record: Respirations
  • 011 - Measure and Record: Height
  • 012 - Measure and Record: Weight
  • 013 - Measure and Record: Length (Infant)
  • 014 - Measure and Record: Head Circumference (Infant)
  • 015 - Measure and Record: Pulse Oximetry
  • 016 - Measure and Record: Lung Capacity
  • 017 - Screen and Record: Audiometry
  • 018 - Screen and Record: Transcutaneous Bilirubin Procedure
• Lab & Blood Procedures
  • 019 - EKG Written Pre-test
  • 020 - Perform: Electrocardiography
  • 021 - Perform: Venipuncture
  • 022 - Perform: Capillary Puncture
  • 023 - Perform: Pulmonary Function Testing
• Rooming & Patient History
  • 024 - Prepare and maintain examination and treatment areas
  • 025 - Understand and use patient rooming guidelines
  • 026 - Patient screening using established protocols
  • 027 - Obtain and record patient history
  • 028 - Red Rule - key point patient identification
• Medication and Innoculation
  • 029 - Verify per rules of medication admin: right patient
  • 030 - Verify per rules of medication admin: right medication [category & written order practitioner]
  • 031 - Verify per rules of medication admin: right dose [single dose or by practitioner]
  • 032 - Verify per rules of medication admin: right route
  • 033 - Verify per rules of medication admin: right time
  • 034 - Verify per rules of medication admin: right documentation
  • 035 - Select proper sites for administering parenteral medication
  • 036 - Administer oral medications
  • 037 - Administer flouride varnish
  • 038 - Administer parenteral (excluding IV) medications
  • 039 - Administer FluMist
  • 040 - Administer nebulizer treatment
  • 041 - Administer oxygen therapy
  • 042 - Administer intradermal injection
  • 043 - Administer Depo Provera
  • 044 - Administer subcutaneous injection
  • 045 - Administer intramuscular injection
  • 046 - Administer intravenous injections [direct visual and other rules]
  • 047 - Administer eye drops/topical ointments
  • 048 - Administer ear irrigation
  • 049 - Urethral catheterization [special training]
• Patient Preparation and Procedure Assistance
  • 050 - Instruct and prepare patient for procedure or treatment
  • 051 - Assist provider with patient exam
  • 052 - Patient positions - Fowlers/SemiFowlers
  • 053 - Patient positions - horizontal and dorsal recumbent
  • 054 - Patient positions - lithotomy/sims
  • 055 - Patient postitions - prone/knee-chest
  • 056 - Performing aseptic procedures outside of hospital
  • 057 - Preparing of and assisting with sterile procedures outside of hospital
  • 058 - Assist provider with patient procedures/treatments/minor surgery
  • 059 - Perform a quality control measure
• Obtain Specimens
  • 060 - Obtain specimens and perform: CLIA waived hematology test
  • 061 - Obtain specimens and perform: CLIA waived chemistry test
  • 062 - Obtain specimens and perform: CLIA waived urinalysis
  • 063 - Obtain specimens and perform: CLIA waived fecal test
  • 064 - Obtain specimens and perform: CLIA waived immunology test
  • 065 - Obtain specimens and perform: CLIA waived microbiology test
  • 066 - Take nasal culture
  • 067 - Obtain specimens and perform: Throat Culture
  • 068 - [Blank]]
  • 069 - Screening and followup on test results as directed by practitioner
• First Aid & Patient Response
  • 070 - Current provider / profession level CPR
  • 071 - Perform first aid procedures for: bleeding
  • 072 - Perform first aid procedures for: diabetic coma or insulin shock
  • 073 - Perform first aid procedures for: fractures
  • 074 - Perform first aid procedures for: seizures
  • 075 - Perform first aid procedures for: shock
  • 076 - Perform first aid procedures for: syncope
  • 077 - Incorporate critical thinking performing patient assessment
  • 078 - Incorporate critical thinking performing patient care
  • 079 - Show awareness of patient's concerns about procedure being performed
• Medical Record Awareness and Procedures
  • 080 - Calculate proper dosages of medication for administration
  • 081 - Differentiate between normal and abnormal test results
  • 082 - Maintain lab test results using flow sheets
  • 083 - Document on a growth chart
  • 084 - Reassure patient of the accuracy of test results
• Infection Prevention/Wound Care
  • 085 - Participate in bloodborne pathogen training
  • 086 - Select appropriate barrier/PPE
  • 087 - Perform handwashing
  • 088 - Prepare items for autoclaving
  • 089 - Perform sterilization procedures
  • 090 - Prepare a sterile field
  • 091 - Perform within a sterile field
  • 092 - Perform wound care
  • 093 - Perform dressing change
  • 094 - Demonstrate standard biohazard precautions
  • 095 - Demonstrate proper disposal biohazardous material: sharps
  • 096 - Demonstrate proper disposal biohazardous material: regulated wastes
  • 097 - Recognize implications for failure to comply with CDC regs in healthcare settings
• Communication and Coaching
  • 098 - Instruct patient according to patient's special dietary needs
  • 099 - Show awareness of patient's concerns regarding a dietary change
  • 100 - Use feedback techniques to obtain patient information: reflection
  • 101 - Use feedback techniques to obtain patient information: restatement
  • 102 - Use feedback techniques to obtain patient information: clarification
  • 103 - Respond to non-verbal communication
  • 104 - Use and pronounce medical terminology correctly to communicate
  • 105 - Coach patients regarding: office policies
  • 106 - Coach patients regarding: health maintenance
  • 107 - Coach patients regarding: disease prevention
  • 108 - Coach patients regarding: treatment plan
  • 109 - Coach patients appropriately considering: cultural diversity
  • 110 - Coach patients appropriately considering: developmental life stage
  • 111 - Coach patients appropriately considering: communication barriers
  • 112 - Demonstrate professional telephone techniques
  • 113 - Document telephone messages accurately
  • 114 - Compose professional correspondence using electronic technology
  • 115 - Develop current list of community resources related to patients' healthcare needs
  • 116 - Facilitate referrals to community resources in the role of patient navigator
  • 117 - Report relevant information concisely and accurately
• Patient Engagement/Respect Diversity
  • 118 - Demonstrate: empathy
  • 119 - Demonstrate: active listening
  • 120 - Demonstrate: non-verbal communication
  • 121 - Demonstrate principles of self-boundaries
  • 122 - Demonstrate respect for individual diversity: gender
  • 123 - Demonstrate respect for individual diversity: race
  • 124 - Demonstrate respect for individual diversity: religion
  • 125 - Demonstrate respect for individual diversity: age
  • 126 - Demonstrate respect for individual diversity: economic status
  • 127 - Demonstrate respect for individual diversity: appearance
  • 128 - Explain to patient rationale for performance of procedure
• Medical Record Administration/Office Procedures
  • 129 - Manage appointment schedule using established priorities
  • 130 - Schedule a patient procedure
  • 131 - Create a patient's medical record
  • 132 - Organize a patient's medical record
  • 133 - File patient medical records
  • 134 - Maintaining medication and immunization records
  • 135 - Utilize an EMR
  • 136 - Input patient date utilizing a practice management system
  • 137 - Perform routine maintenance of administrative or clinical equipment
  • 138 - Perform an inventory with documentation
  • 139 - Prepare purchase order
  • 140 - Display sensitivity when managing appointments
  • 141 - Perform a/r procedures to patient accounts including posting: charges
  • 142 - Perform a/r procedures to patient accounts including posting: payment
  • 143 - Perform a/r procedures to patient accounts including posting: adjustments
  • 144 - Prepare a bank deposit
  • 145 - Obtain accurate patient billing information
  • 146 - Inform a patient of financial obligations for services rendered
  • 147 - Demonstrate professionalism when discussing patient's billing record
  • 148 - Display sensitivity when requesting payment for services rendered
• Insurance Skills
  • 149 - Interpret information on an insurance card
  • 150 - Verify eligibility for services including documentation
  • 151 - Obtain precertification or preauthorization including documentation
  • 152 - Complete an insurance claim form
  • 153 - Interact professionally with 3rd party representatives
  • 154 - Display tact when communicating with medical providers regarding 3rd party requirements
  • 155 - Show sensitivity when communicating with patients regarding 3rd party requirements
  • 156 - Perform procedural coding
  • 157 - Perform diagnostic coding
  • 158 - Utilize medical necessity guidelines
  • 159 - Utilize tactful communication with medical providers to ensure accurate coding
• Scope of Practice/Privacy/Patient Rights/Ethics
  • 160 - Locate state's legal scope of practice for medical assistants
  • 161 - Apply HIPAA rules regarding: privacy
  • 162 - Apply HIPAA rules regarding: release of information
  • 163 - Document patient care accurately in the medical record
  • 164 - Apply the Patient's Bill of Rights relating to: choice of treatment
  • 165 - Apply the Patient's Bill of Rights relating to: consent for treatment
  • 166 - Apply the Patient's Bill of Rights relating to: refusal of treatment
  • 167 - Perform compliance reporting based on public health statutes
  • 168 - Report an illegal activity in the healthcare seeting following proper protocol
  • 169 - Complete an incident report related to an error in patient care
  • 170 - Demonstrate sensitivity to patient rights
  • 171 - Protect the integrity of the medical record
  • 172 - Develop a plan for separation of personal and professional ethics
  • 173 - Demonstrate appropriate response(s) to ethical issues
  • 174 - Recognize impact personal ethics and morals have on delivery of healthcare
• Safety and Emergency Response
  • 175 - Comply with: safety signs
  • 176 - Comply with: symbols
  • 177 - Comply with: labels
  • 178 - Demonstrate proper use of: eyewash equipment
  • 179 - Demonstrate proper use of: fire extinguishers
  • 180 - Demonstrate proper use of: sharps disposal containers
  • 181 - Use proper body mechanics
  • 182 - Participate in mock exposure event with documentation of specific steps
  • 183 - Evaluate work environment to identify unsafe working conditions
  • 184 - Recognize the physical and emotional effects on persons involved in emergency situation
  • 185 - Demonstrate self-awareness responding to emergency situation
• Communicate and Interact Effectively to Provide Quality Patient Care
• Office Management and Administrative Tasks
• Coordinate and Schedule Appointments
• Assist with and Perform Authorized Medical, Laboratory, and Clinical Procedures
• Maintain Clinical Safety and Environmental Standards
• Participate in Ongoing Quality Improvement Processes
• Communicate Effectively with Clinical Care Team
• Uphold Standards of Professional Conduct