Transportation and Logistics Specialist

Competency-based
ONET: 11-3071.00

1

Years

109

Skills
On-the-job training
  • Welcome
    • Human Resources
    • Compliance
    • Operations
    • Safety
  • Customs Brokerage House
    • ISF/Bond/Insurance/AMS - Receive and review CB application
    • ISF/Bond/Insurance/AMS - Receive and review Insurance application
    • ISF/Bond/Insurance/AMS - Receive and review ISF template
    • ISF/Bond/Insurance/AMS - Receive and review AMS template
    • Entry Process - Check ETA with shipping line or airline.
    • Entry Process - Classify shipment/ask for any certificates needed.
    • Entry Process - Determine if IOR has or will need a STB or CB.
    • Entry Process - Key in shipment onto our CHB database.
    • Entry Process - Review and understand documents for entry.
    • Entry Process - Review client profile for Importer (IOR).
    • Entry Process - Troubleshoot any Customs / AG / PGA Holds.
    • Billing - Billing our clients for all services provided.
    • Billing - Making payments to shipping line/ Airline and sending OBL.
    • Billing - P/L review file for positive profit margin.
    • Delivery - Check if LTL/LCL or FTL/FCL.
    • Delivery - Coordinate delivery with customer and trucking company.
    • Delivery - Determine if any special services needed or if any special equipment is needed to offload
    • Closing a File - Confirm all PGAs have been satisfied and released.
    • Closing a File - Obtain Proof of delivery
  • Domestic Transport
    • Introduction - Pricing
    • Introduction - System Training
    • Introduction - Terminology FTL vs LTL
    • File Handling - Billing
    • File Handling - Dispatch
    • File Handling - PODs
    • File Handling - Quotation
    • File Handling - Special projects
  • Export Freight
    • The Basics - Air Export
    • The Basics - Cargo Insurance
    • The Basics - Customer Service
    • The Basics - DG / Hazardous Compliance
    • The Basics - Email
    • The Basics - Incoterms
    • The Basics - Ocean Export
    • The Basics - Operations
    • The Basics - Quotes
    • Air Freight Process - AES / SED
    • Air Freight Process - Booking with Airlines
    • Air Freight Process - Communication with agents and customer
    • Air Freight Process - Instruction to Warehouse
    • Air Freight Process - Instructions: Routing Order / SLI
    • Air Freight Process - MAWB / HAWB
    • Air Freight Process - Overview of Regulatory Agency
    • Air Freight Process - Pick up scheduling
    • Air Freight Process - Spot Rates
    • Ocean Freight Process - AES/SED
    • Ocean Freight Process - Booking with carrier
    • Ocean Freight Process - Communication with agents and customer
    • Ocean Freight Process - Coordination Drayage
    • Ocean Freight Process - Instruction to Warehouse
    • Ocean Freight Process - Instructions: Routing Order / SLI
    • Ocean Freight Process - MBOL / HBOL
    • Ocean Freight Process - Overview of Regulatory Agency
    • Invoicing and file closure - Carrier/Airline docs validate against file
    • Invoicing and file closure - Check to close file
    • Invoicing and file closure - Events and exceptions
    • Profit and Loss review
  • Import Freight
    • Task: Introduction to Basics: glossary, quotes, timeframes and e-mails - Checking dates of orders: ready, stuffing, sailing, transshipments
    • Task: Introduction to Basics: glossary, quotes, timeframes and e-mails - Communication with agent and client
    • Task: Introduction to Basics: glossary, quotes, timeframes and e-mails - Incoterms
    • Task: Introduction to Basics: glossary, quotes, timeframes and e-mails - Internal preparation of notification to client and responding to agent
    • Task: Introduction to Basics: glossary, quotes, timeframes and e-mails - Quote input sending and following up, acceptance and NRA
    • Task: Introduction to Basics: glossary, quotes, timeframes and e-mails - Quotes process
    • Task: Introduction to Basics: glossary, quotes, timeframes and e-mails - Reviewing incoming e-mails
    • Task: Practice makes perfect - Additional practice and team building
    • Task: Practice makes perfect - Increasing volume and cross training/assisting
    • Shipment Development: Starting the Process - Data elements of the file
    • Shipment Development: Starting the Process - Internal preparation of e-mails to ISF client/broker
    • Shipment Development: Starting the Process - Opening a file
    • Shipment Development: Starting the Process - Receipt of pre-alert
    • Shipment Development: Starting the Process - Reviewing documents
    • Shipment Development: Starting the Process - How to add insurance
    • Keeping Shipments and Clients up to Date - Check MBL/HBL specially with LCL and update quotes
    • Keeping Shipments and Clients up to Date - Checking departure dates
    • Keeping Shipments and Clients up to Date - Debit notes/credit notes
    • Keeping Shipments and Clients up to Date - Receipt of final pre-alert, MBL / HBL
    • Keeping Shipments and Clients up to Date - Trans shipments and arrival dates
    • Keeping Shipments and Clients up to Date - Updating master and house and client/broker e-mail
    • Final Validation of Data - Carrier arrival notices - validate against file
    • Final Validation of Data - Check to close file
    • Final Validation of Data - E-mail categories
    • Final Validation of Data - Events and exceptions
    • Billing - Billing our clients for all services provided.
    • Billing - Making payments to shipping line/ Airline and sending OBL.
    • Billing - P/L review file for positive profit margin.
    • Billing - Profit and Loss review
    • Delivery - Check if LTL/LCL or FTL/FCL
    • Delivery - Coordinate delivery with customer and trucking company
    • Delivery - Determine if any special services needed or if any special equipment is needed to offload
  • Warehouse and Distribution
    • Introduction - Equipment & System Knowledge
    • Introduction - Safety & Security
    • Introduction - Technology
    • Introduction - The Tour - Warehouse Spacing & Understanding the Flow
    • Movement Types - eCommerce
    • Movement Types - Export Freight
    • Movement Types - Import Freight
    • Movement Types - Inventory Management
    • Warehouse Types - Bonded Warehouse
    • Warehouse Types - Container Freight Station
    • Warehouse Types - FTZ Handling
    • Into the Weeds - Billing
    • Into the Weeds - Cargo Release vs Warehouse Receipts
    • Into the Weeds - Customer Service - Communication
    • Into the Weeds - Order Processing
    • Into the Weeds - Planning & Scheduling (LCL & FCL)
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Headquarters location
Miami, FL (33132)
State
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