Medical Assistant (Thirlby Clinic)
Competency-based
ONET: 31-9092.00
1
Years
167
Skills
325h
Related instructions
Classroom instruction topics
- Introduction to Allied Health
- Law, Ethics, and Confidentiality in Allied Health
- Medical Billing and Health Insurance
- Body Systems and Medical Terminology 1
- Body Systems and Medical Terminology 2
- Pathology and Pharmacology
- Electronic Medical Records
- Medical Coding
- Clinical Procedures Theory
- Clinical Procedures Lab
- Externship
On-the-job training
- Anatomy & Physiology
- Measure and record: Blood pressure
- Measure and record: Temperature
- Measure and record: Pulse
- Measure and record: Respirations
- Measure and record: Height
- Measure and record: Weight
- Measure and record: Pulse oximetry
- Record in eCW: electrocardiography
- Record in eCW: pulmonary function testing - record
- Record in eCW: HBA1c - record
- Record in eCW: rapid strep culture - record
- Record in eCW: rapid flu - record
- Record in eCW: hemoccult card -record
- Record in eCW: covid screening (rapid, send out) - record
- Record in eCW: blu rapids urine drug screen - record
- Perform patient screening using established protocols
- Verify the rules of medication administration: Right patient
- Verify the rules of medication administration: Right medication
- Verify the rules of medication administration: Right dose
- Verify the rules of medication administration: Right route
- Verify the rules of medication administration: Right time
- Verify the rules of medication administration: Right documentation
- Select Proper Sites for administering parenteral medication
- Administer Parenteral (excluding IV) medications
- Instruct and prepare a patient for a procedure or a treatment
- Assist provider with a patient exam
- Perform a quality control measure
- Perform: ace wrap (elastic bandages)
- Perform: ear irrigation
- Perform: dressing changes
- Perform: nebulizer treatment
- Perform: oxygen administration
- Perform: staple/suture removal
- Perform: eye exam (adult)
- Incorporate critical thinking skills when performing patient assessment
- Incorporate critical thinking skills when performing patient care
- Show awareness of a patient's concerns related to the procedure being performed
- Applied Mathematics
- Calculate Proper dosages of medication for administration
- Differentiate Between normal and abnormal test results
- Maintain lab test results using flow sheets
- Reassure a patient of the accuracy of the test results
- Infection Control
- Participate in bloodborne pathogen training
- Select appropriate barrier/personal protective equipment (PPE)
- Perform Handwashing
- Prepare items for autoclaving
- Perform sterilization procedures
- Prepare a sterile field
- Perform within a sterile field
- Perform wound care & document in eCW
- Perform dressing change &document in eCW
- Demonstrate proper disposal of biohazardous material: Sharps
- Demonstrate proper disposal of biohazardous material: Regulated wastes
- Recognize the implications for failure to comply with Center for Disease Control (CDC) regulations in healthcare settings
- Nutrition
- Instruct a patient according to patient's special dietary needs: diabetes education (sliding scale)
- Instruct a patient according to patient's special dietary needs: brat diet
- Show awareness of patient's concerns regarding a dietary change
- Concepts of Effective Communication
- Use feedback techniques to obtain patient information including: Reflection
- Use feedback techniques to obtain patient information including: Restatement
- Use feedback techniques to obtain patient information including: Clarification
- Respond to nonverbal communication
- Use medical terminology correctly and pronounced accurately to communicate information to providers and patients
- Coach patients regarding: Office policies
- Coach patients regarding: Health maintenance
- Coach patients regarding: Disease prevention
- Coach patients regarding: Treatment plan
- Coach patients appropriately considering: Cultural diversity
- Coach patients appropriately considering: Developmental life stage
- Coach patients appropriately considering: Communication barriers
- Demonstrate professional telephone techniques
- Document telephone messages accurately in eCW
- Compose professional correspondence utilizing electronic technology
- Develop a current list of community resources related to patients' healthcare needs. This is a PCMH requirement. Locate clinic CR Binder in clinic and be able to speak to contents and update prn
- Facilitate referrals to community resources in the role of a patient navigator
- Report relevant information concisely and accurately
- Demonstrate: Empathy
- Demonstrate: Active listening
- Demonstrate: Nonverbal communication
- Demonstrate Principles of self-boundaries
- Demonstrate respect for individual diversity including: Gender
- Demonstrate respect for individual diversity including: Race
- Demonstrate respect for individual diversity including: Religion
- Demonstrate respect for individual diversity including: Age
- Demonstrate respect for individual diversity including: Economic status
- Demonstrate respect for individual diversity including: Appearance
- Explain to a patient the rationale for performance of a procedure
- Administrative Functions
- Manage appointment schedule using established priorities
- Schedule a patient procedure (pws)
- Create a patient's medical record (new patient in eCW)
- Organize a patient's medical record
- File patient medical records (scanning) this is a FD function. Observe and Understand the process
- Utilize power chart / VIPR
- Input patient data utilizing a practice management system
- MCIR system
- Obtain patient insurance information
- Intake Q/ability to send documents to patients and upload into eCW.
- Display sensitivity when managing appointments
- Basic Rooming Patient
- Smart forms: PHQ9
- Smart forms: Alcohol
- Smart forms: Tobacco
- BP codes
- BMI codes
- HRA
- Female Pap exam set up
- Female Breast exam set up
- Third-Party
- Interpret information on an insurance card
- Show sensitivity when communicating with patients regarding third party requirements
- Obtain precertification or preauthorization including documentation
- Teter (ordering, documentation)
- Documentation
- Chief Complaint/ Interval history
- Medication Reconciliation
- Allergy Assessment
- Vitals
- Last Menstrual Period
- Legal Implications
- Locate a state's legal scope of practice for medical assistants
- Apply HIPAA rules in regard to: Privacy
- Apply HIPAA rules in regard to: Release of information
- Apply HIPAA rules in regard to: 42CFR
- Document patient care accurately in the medical record
- Apply the Patient's Bill of Rights as it relates to: Choice of treatment
- Apply the Patient's Bill of Rights as it relates to: Consent for treatment
- Apply the Patient's Bill of Rights as it relates to: Refusal of treatment
- Perform compliance reporting based on public health statutes
- Report an illegal activity in the healthcare setting following proper protocol
- Complete an incident report related to an error in patient care
- Demonstrate sensitivity to patient rights
- Protect the integrity of the medical record
- Ethical Considerations
- Develop a plan for separation of personal and professional ethics
- Demonstrate appropriate response(s) to ethical issues
- Recognize the impact personal ethics and morals have on the delivery of healthcare
- Protective Practices
- Comply with: Safety signs
- Comply with: Symbols
- Comply with: Labels
- Demonstrate proper use of: Eyewash equipment
- Demonstrate proper use of: Fire extinguishers
- Demonstrate proper use of: Sharps disposal containers
- Use proper body mechanics
- Participate in a mock exposure event with documentation of specific steps
- Evaluate the work environment to identify unsafe working conditions
- Recognize the physical and emotional effects on persons involved in an emergency situation
- Demonstrate self-awareness in responding to an emergency situation
- Participating Employer - Behavioral Competencies
- Participation in team discussions/meetings
- Focus in team discussion/meetings
- Focus during independent work
- Openness to new ideas and change
- Ability to deal with ambiguity by exploring, asking questions
- Knows when to ask for help
- Able to demonstrate effective group presentation skills
- Able to demonstrate effective one-on-one communication
- Maintains an acceptable attendance record
- Reports to work on time
- Completes assigned tasks on time
- Uses appropriate language
- Demonstrates respect for patients, co-workers, and supervisors
- Demonstrates trust, honesty, and integrity
- Requests and performs work assignments without hygiene
- Appropriately cares for personal dress, grooming and hygiene
- Maintains a positive attitude
- Cooperates with and assists co-workers
- Follows instructions/directions
- Able to work under supervision
- Able to accept constructive feedback and criticism
- Able to follow safety rules
- Able to take care of equipment and work place
- Able to keep work area neat and clean
- Able to meet supervisor's work standards
- Able to not let personal life interfere with work
- Adheres to work policies/rules/regulations
FIND APPRENTICESHIPS BY STATE
AlabamaAlaskaAmerican SamoaArizonaArkansasCaliforniaColoradoConnecticutDelawareFloridaGeorgiaGuamHawaiiIdahoIllinoisIndianaIowaKansasKentuckyLouisianaMaineMarylandMassachusettsMichiganMinnesotaMississippiMissouriMontanaNebraskaNevadaNew HampshireNew JerseyNew MexicoNew YorkNorth CarolinaNorth DakotaNorthern Mariana IslandsOhioOklahomaOregonPennsylvaniaPuerto RicoRhode IslandSouth CarolinaSouth DakotaTennesseeTexasUtahVermontVirginiaVirgin IslandsWashingtonWashington D.C.West VirginiaWisconsinWyoming
Made in the USA.