Automotive Service Advisor

Hour-based
ONET: 41-2021.00

1

Years

2000h

On-the-job training
On-the-job training
  • Communications: Customer Relations
  • Communications: Sales Skills
  • Product Knowledge: Engine Systems
  • Product Knowledge: Drive Train Systems
  • Product Knowledge: Chassis Systems
  • Product Knowledge: Body Systems
  • Product Knowledge: Service Maintenance Intervals
  • Product Knowledge: Warranty, Service Contracts, Service Bulletins, and Campaign/Recalls
  • Product Knowledge: Vehicle Identification
  • Shop Operations: Service Desk
  • Shop Operations: Internal Relations
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