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West Michigan Works!
Operations Management
Hybrid-based
ONET: 11-1021.00
3
Years
39
Skills
735h
Related instructions
Classroom instruction topics
Intro to CAD
Blueprint Reading
Intro to Solid Works
Basic Machining
NC/CNC
Machinery Handbook
Intro to Technology
Computer Information Systems
Advanced Business & Technology Communications
Intro to Quality Control
On-the-job training
Company Orientation
Define goal and gain commitment
Determine roles - Leader/Mentor/Team member
Establish timeline for team member and complete program orientation
Complete Compliance training
Leadership Experience
Coaching
Mentoring
Disciplinary procedures
Interviewing
Onboarding
Diversity and Inclusion
Termination
Facilitation of staff meetings
Performance evaluation
Compensation
Reporting
Risk Management
Emergency procedures
Recruiting partnership and job folders
Operations Administration
Learning functional support roles and experience - Meet with mentor
Learning functional support roles and experience - Establish timeline for experiential activities
Learning functional support roles and experience - Functional learning
Learning functional support roles and experience - Experience
Learning upstream and downstream process - Meet with mentor
Learning upstream and downstream process - Establish timeline for experiential activities
Learning upstream and downstream process - Functional learning
Learning upstream and downstream process - Experience
Learning HR functions - Meet with mentor
Learning HR functions - Set-up a meeting with your HR Business Partner
Learning HR functions - Set-up a meeting with Accommodations
Learning HR functions - Set up a meeting with Employee Relations
Strategy training and execution - Meeting with mentor
Strategy training and execution - Establish timeline for experiential activities
Strategy training and execution - Functional learning
Strategy training and execution - Experience
Customer Service
Customer Interaction Program
Communicating Across Cultures
Working with Difficult People
Customer Care Philosophy
Customer Service: Positive Outcomes
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Program
West Michigan Works!
State
Michigan
Industries
Retail Trade
Professional, Scientific, and Technical Services
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