Operations Management

Hybrid-based
ONET: 11-1021.00

3

Years

39

Skills

735h

Related instructions
Classroom instruction topics
  • Intro to CAD
  • Blueprint Reading
  • Intro to Solid Works
  • Basic Machining
  • NC/CNC
  • Machinery Handbook
  • Intro to Technology
  • Computer Information Systems
  • Advanced Business & Technology Communications
  • Intro to Quality Control
On-the-job training
  • Company Orientation
    • Define goal and gain commitment
    • Determine roles - Leader/Mentor/Team member
    • Establish timeline for team member and complete program orientation
    • Complete Compliance training
  • Leadership Experience
    • Coaching
    • Mentoring
    • Disciplinary procedures
    • Interviewing
    • Onboarding
    • Diversity and Inclusion
    • Termination
    • Facilitation of staff meetings
    • Performance evaluation
    • Compensation
    • Reporting
    • Risk Management
    • Emergency procedures
    • Recruiting partnership and job folders
  • Operations Administration
    • Learning functional support roles and experience - Meet with mentor
    • Learning functional support roles and experience - Establish timeline for experiential activities
    • Learning functional support roles and experience - Functional learning
    • Learning functional support roles and experience - Experience
    • Learning upstream and downstream process - Meet with mentor
    • Learning upstream and downstream process - Establish timeline for experiential activities
    • Learning upstream and downstream process - Functional learning
    • Learning upstream and downstream process - Experience
    • Learning HR functions - Meet with mentor
    • Learning HR functions - Set-up a meeting with your HR Business Partner
    • Learning HR functions - Set-up a meeting with Accommodations
    • Learning HR functions - Set up a meeting with Employee Relations
    • Strategy training and execution - Meeting with mentor
    • Strategy training and execution - Establish timeline for experiential activities
    • Strategy training and execution - Functional learning
    • Strategy training and execution - Experience
  • Customer Service
    • Customer Interaction Program
    • Communicating Across Cultures
    • Working with Difficult People
    • Customer Care Philosophy
    • Customer Service: Positive Outcomes
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