Leading in a Culture of Gentleness (Instructor Led)
Culture of Gentleness Practicum (Instructor Led)
Recipient Rights
On-the-job training
Introduction to the Direct Support Role and Orientation to the Work Environment
Orientation to the role of the Direct Support Professional - Job description and requirements
Orientation to the role of the Direct Support Professional - Expectations and needs of individual(s) receiving support
Orientation to the role of the Direct Support Professional - Overview & fulfillment of employer’s philosophy of support service
Orientation to the role of the Direct Support Professional - Employer history
Orientation to the role of the Direct Support Professional - Employer Policy and Procedures
Orientation to the role of the Direct Support Professional - Co-worker, mentor and supervisory relationships / working with employer’s networks (for DSPs directly employed by service participant)
Orientation to the role of the Direct Support Professional - Access to mentors, supervisors, employee assistance programs and other support structure
Orientation to the role of the Direct Support Professional - Overview of upcoming regular and specialized social and other employer events.
Overview of specialized and technical knowledge unique to the work environment - Characteristics of the individual(s) served consideration of diagnostic issues, .e.g., overview of developmental disabilities, behavioral health, child development /welfare,
Overview of specialized and technical knowledge unique to the work environment - Terminology necessary for the work environment
Overview of specialized and technical knowledge unique to the work environment - Operation and maintenance of any specialized equipment (adaptive technology, communication devices, breathing or nutritional support equipment, etc,)
Overview of specialized and technical knowledge unique to the work environment - Health and medical concerns unique to the work environment including the support of medication administration, awareness and management of health concerns of people receiving
Overview of specialized and technical knowledge unique to the work environment - Introduction to roles of specialists/ consultants supporting service participant(s) in the work environment.
Employee and service participant safety in the support environment - Blood borne pathogens/ universal precautions/ infection control
Employee and service participant safety in the support environment - Safety in lifting, transferring and positioning customized to service participant(s)
Employee and service participant safety in the support environment - Crisis prevention and intervention customized to service participant(s)
Employee and service participant safety in the support environment - Recognizing and correcting hazards in the workplace
Employee and service participant safety in the support environment - Individualized risk assessment of service participant(s);
Employee and service participant safety in the support environment - Responding to emergencies
Employee and service participant safety in the support environment - Reasonable risk and common sense.
Ethical and professional practice - Putting DSP ethics into practice
Ethical and professional practice - Career and educational paths associated with the work environment
Ethical and professional practice - Becoming a culturally competent practitioner
Ethical and professional practice - Identifying and mastering team work and collaboration skills
Ethical and professional practice - Self assessment, performance appraisal and use of supervision
Ethical and professional practice - Communicating effectively with others
Ethical and professional practice - Confidentiality
Ethical and professional practice - Creative problem solving
Ethical and professional practice - Understanding and fulfilling the employer’s mission
Contemporary Best Practices in Community Support (customized for unique support environment/special population)
Individualized planning strategies
Community centered supports
Focus on participant-defined life outcomes
Integrating formal and informal supports
Eliciting, respecting and actively supporting participant choices and preferences
Welcoming individuals chosen by the participant into the circle of support
Facilitating inclusion and engagement in community and neighborhood life
Promoting appropriate social roles sought by the service participant such as student, church member, friend, home owner, career professional, income enhancement, quality health care, etc.
Promoting typical life patterns and conditions that enhance quality of life including income enhancement, a comfortable home, quality health care, relaxation and recreation, career and educational advancement and connection to social and family (where app
Advocacy, Supporting Empowerment and Recognition, Prevention and Reporting of Abuse, Neglect and Exploitation
Promotion of empowerment and self-confidence of service participants to speak out for themselves and others
Defining common forms of abuse, neglect and exploitation
Mastery of abuse prevention strategies
Review of state and employer requirements and protocols regarding mandated or other reporting of abuse, neglect and exploitation
Recognizing signs of abuse, neglect and exploitation
Common challenges facing victims of abuse, neglect or exploitation
Common challenges to human, civil and legal rights for this (special population)
Education of service participants regarding abuse, neglect and exploitation and strategies for prevention
Theory and application of direct support ethical code to every day experience
Wellness Issues (Customized to Work Setting or Special Population)
CPR
First Aid
Medication Administration and supporting self-administration where appropriate
Nutrition, food handling and meal preparation;
Preventive health and dentistry
Characteristics of a healthy lifestyle
Responding to common health concerns
Responding to individual health needs (issues pertinent to special population, people receiving support etc.)
Lifting, transferring, and body positioning (or other specialized support based on workplace or special population)
Use of adaptive equipment
Safety (environmental, personal, and driving)
Identifying health resources, judging quality and coordinating/communicating with health care practitioners
Supporting service participants in understanding and participating in routine and special health care screening and treatment.
Monitoring for medication side-effects specific to medications people in the support environment are using
Communication
Basic team communication skills and facilitation structures
Effective and appropriate communication skills
Basic counseling skills
Effective, efficient and timely documentation
Using alternative communication devices;
Obtaining interpreters when needed
Teaching and Supporting Others
Methods of learning preferences, choices, and goals of people receiving support
Teaching strategies, principles of reinforcement, relationships, task analysis and prompting, positive feedback and natural times to teach
Teaching skills customized to the individuals in the support environment (e.g., teaching daily living skills, self care, teaching work skills, working with children and youth, leisure and recreation skills, etc.)
Recognition of the unacceptability of the use of punishment procedures in teaching
Crisis Management
Awareness of the individual needs of service participants
Familiarity with crises typical or common to the support environment and the service participants and prevention and intervention strategies specific to individuals and circumstances
Familiarity with procedures for prevention and intervention in atypical crises including securing the safety of all involved, and the means of obtaining emergency assistance
Standard operating procedures following a crisis including communication with parties involved to better understand the situation; documentation in accordance with standard operating procedures and review and refinement of prevention procedures where nece
Familiarity with statutes and regulations regarding the use of potentially aversive management practices including physical restraints and time out;
Crisis Management (cont)
Fulfillment of all statutory or regulatory skill certifications in crisis prevention and management. (e.g., Mandt, CPI or other program that may be agency or state specific
Familiarity with principles of positive behavior support
Conflict Resolution
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