Computer Technician
Competency-based
ONET: 15-1232.00
1
Years
22
Skills
Classroom instruction topics
- CompTia IT Fundamentals
- CompTia IT Fundamentals Lab
- MS Windows OS Fundamentals
- Intro to IT and Cybersecurity
- CompTIA A+ 220-1001
- CompTIA A+ 220-1002
- CompTIA A+ 220-1002 Lab
- Linux Familiarization Lab
- Command Line Basics
- Intro to Network Security Tools
- Network Segmentation Lab
- Certified Network Specialist
- Certified Network Professional
- Certified Wireless Professional
- Certified Security Professional
- Fiber Optic Cable Instructions
- ZyXel Certified Network Associate
- Solve your Own Google Workspace Issues
- Using Google Workspace Tips from Googlers
- Google Workspace Tips
On-the-job training
- Installs and services business workstations
- Sets up Windows and Mac desktop and laptop computers and installs software to prepare for business use
- Performs repairs and upgrades to workstation hardware such as installing components like RAM and disk drives, or replacing faulty hardware components
- Receives complaints of problems from non-technical end users and interprets them into actionable issues
- Diagnoses and performs troubleshooting for issues on workstations
- Installs and diagnoses problems with peripherals such as printers
- Migrates customer data and software between workstations
- Maintains best security practices on workstations, identifies and removes viruses
- Installs and services wired networks
- Runs cables throughout a building neatly and professionally, using available tools and resources to find a discreet cable path through finished or complex buildings
- Terminates and tests Ethernet, coaxial, and fiber-optic cables
- Diagnoses and repairs issues with network cables and devices in a building
- Mounts devices such as access points and security cameras neatly and professionally, both indoors and outdoors
- Configures routers for specific needs including firewall rules, port forwarding, and DNS settings
- Plans and installs security camera systems
- Surveys premises and chooses locations for security cameras for optimum coverage given the budget and constraints of the project
- Installs and configures cameras and NVR (Network Video Recorder) ensuring that footage will be captured and stored, and the cameras can be viewed remotely
- Diagnoses and performs troubleshooting and repair for security camera systems
- Plans and installs wi-fi systems
- Performs a site survey to plan AP (Access Point) locations for optimum coverage
- Installs and configures APs for 2.4GHz, 5GHz and 6GHz coverage
- Responds to end-user complaints, diagnoses and repairs problems with wi-fi connectivity
- Installs and supports POS (point-of-sale) systems
- Installs point-of-sale hardware including cash registers, payment terminals, receipt printers and kitchen display screens
- Configures settings to prepare the POS for use including inventory or menu settings
- Assists clients in maintaining PCI Compliance at all times
- Responds to end-user complaints, diagnoses and repairs problems with POS systems and payment processing, promptly during open hours of business
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Made in the USA.