Transition Overwatch

On-the-job Training

• Process Management for standard, scalable, measurable and repeatable workflows and processes
  • Coordinate with supervisor to design and define workflows and processes for team
  • Implement workflows and processes for team using continuous improvement methods
  • Recommend process improvements
  • Apply best practices to improve efficiency of processes
• Project Management
  • Manage time and effort estimations
  • Assign duties, tasks or responsibilities to project personnel
  • Promote team collaboration and knowledge sharing
  • Utilize project management or work management software
  • Support initiatives from strategy to execution and deliver results while managing multiple tasks
• Communication with internal or external teams, stakeholders and customers
  • Communicate with supervisors and stakeholders to determine project requirements, objectives, and success criteria
  • Communicate goals and impact to customers
  • Coordinate with supervisor to orally report project updates and to produce documents that communicate strategy, status, scope, timelines, task planning, action items, risks, issues, project dependencies, test planning, rollout planning, and status of success criteria
  • Present completed work to clients and/or internal stakeholders
  • Provide clear written and oral communication to customers and project staff regarding risks, risk mitigations, limitations, and other sensitive issues
  • Coordinate with supervisor to drive business requirements with users (internal or external)
  • Use data to tell stories through effective analyzation, visualization and storytelling
• Monitoring project implementation
  • Manage costs incurred by project staff to identify budget or resource issues
  • Monitor project milestones, risks, and deliverables for on-time delivery and resource requirements
  • Identify and remove project-related roadblocks using creative problem solving and troubleshooting
• Develop detailed project plans
  • Plan requirements with internal customers considering project options
  • Develop effective project schedules for delivery of products and services
  • Develop or update project plans including information such as objectives, technologies, schedules, funding, and staffing
  • Coordinate with supervisor to propose, review, and approve modifications to project plans with input from team members and/or clients
• Business/Domain understanding
  • Leverage appropriate tools and technology to strengthen team coordination and accelerate project progress
  • Collaborate with supervisor and team to resolve issues
  • Proactively develop mitigations for identified risks and implement them as needed
• Documentation of the project
  • Document the projects standards for quality assurance of processes and products
  • Measure project deliverables against the project management or work plan
  • Prepare a project issue tracker and document history of the project and issues resolved
  • Develop documentation for closing a project (e.g., retrospectives, closeout reports, project processes)