Process Management for standard, scalable, measurable and repeatable workflows and processes
Coordinate with supervisor to design and define workflows and processes for team
Implement workflows and processes for team using continuous improvement methods
Recommend process improvements
Apply best practices to improve efficiency of processes
Project Management
Manage time and effort estimations
Assign duties, tasks or responsibilities to project personnel
Promote team collaboration and knowledge sharing
Utilize project management or work management software
Support initiatives from strategy to execution and deliver results while managing multiple tasks
Communication with internal or external teams, stakeholders and customers
Communicate with supervisors and stakeholders to determine project requirements, objectives, and success criteria
Communicate goals and impact to customers
Coordinate with supervisor to orally report project updates and to produce documents that communicate strategy, status, scope, timelines, task planning, action items, risks, issues, project dependencies, test planning, rollout planning, and status of success criteria
Present completed work to clients and/or internal stakeholders
Provide clear written and oral communication to customers and project staff regarding risks, risk mitigations, limitations, and other sensitive issues
Coordinate with supervisor to drive business requirements with users (internal or external)
Use data to tell stories through effective analyzation, visualization and storytelling
Monitoring project implementation
Manage costs incurred by project staff to identify budget or resource issues
Monitor project milestones, risks, and deliverables for on-time delivery and resource requirements
Identify and remove project-related roadblocks using creative problem solving and troubleshooting
Develop detailed project plans
Plan requirements with internal customers considering project options
Develop effective project schedules for delivery of products and services
Develop or update project plans including information such as objectives, technologies, schedules, funding, and staffing
Coordinate with supervisor to propose, review, and approve modifications to project plans with input from team members and/or clients
Business/Domain understanding
Leverage appropriate tools and technology to strengthen team coordination and accelerate project progress
Collaborate with supervisor and team to resolve issues
Proactively develop mitigations for identified risks and implement them as needed
Documentation of the project
Document the projects standards for quality assurance of processes and products
Measure project deliverables against the project management or work plan
Prepare a project issue tracker and document history of the project and issues resolved
Develop documentation for closing a project (e.g., retrospectives, closeout reports, project processes)
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