Community Health Worker
Competency-based
ONET: 21-1091.00
2
Years
60
Skills
160h
Related instructions
Classroom instruction topics
- Module One: Understanding the Role of the Community Health Worker
- Module Two: Competency One - Communication Skills
- Module Three: Competency Two - Interpersonal Skills
- Module Four: Competency Three - Service Coordination Skills
- Module Five: Competency Four - Capacity-Building Skills
- Module Six: Competency Five - Advocacy Skills
- Module Seven: Competency Six - Teaching Skills
- Module Eight: Competency Seven - Organizational Skills
- Module Nine: Competency Eight - Module Based on Specific Health Issues
- Module Ten: Direct Practice and Responsiveness Training
- Clinical/Internship Training
On-the-job training
- Introduction to the Community Health Worker role and Orientation to the Work Environment
- Orientation to the role of the Community Health Worker - Job description and requirements;
- Orientation to the role of the Community Health Worker - CHW certification requirement and application process;
- Orientation to the role of the Community Health Worker - Overview & fulfillment of employer's philosophy;
- Orientation to the role of the Community Health Worker - Employer history;
- Orientation to the role of the Community Health Worker - Employer Policy and Procedures;
- Orientation to the role of the Community Health Worker - Co-worker, mentor and supervisory relationships;
- Orientation to the role of the Community Health Worker - Access to mentors, supervisors, employee assistance programs and other support structures;
- Orientation to the role of the Community Health Worker - Overview of upcoming regular and specialized social and other employer events.
- Overview of specialized and technical knowledge unique to the work environment - Characteristics of the individual(s) served;
- Overview of specialized and technical knowledge unique to the work environment - Terminology necessary for the work environment
- Overview of specialized and technical knowledge unique to the work environment - Operation and maintenance of computer and video conferencing equipment
- Overview of specialized and technical knowledge unique to the work environment - Health and medical concerns unique to the work environment
- Overview of specialized and technical knowledge unique to the work environment - Introduction to mechanisms of data collection and documentation.
- Employee and individuals' safety in the medical/community environment (some areas based on employment location) - Blood borne pathogens/universal precautions/infection control
- Employee and individuals' safety in the medical/community environment (some areas based on employment location) - CPR/Basic First Aid
- Employee and individuals' safety in the medical/community environment (some areas based on employment location) - Assessing community safety
- Employee and individuals' safety in the medical/community environment (some areas based on employment location) - Recognizing and correcting hazards in the workplace
- Employee and individuals' safety in the medical/community environment (some areas based on employment location) - Safety precautions for home or community visits
- Employee and individuals' safety in the medical/community environment (some areas based on employment location) - Responding to emergencies
- Employee and individuals' safety in the medical/community environment (some areas based on employment location) - Reasonable risk and common sense.
- Ethical and professional practice - Putting CHW ethics into practice;
- Ethical and professional practice - Career and educational paths available within the work environment
- Ethical and professional practice - Becoming a culturally competent practitioner
- Ethical and professional practice - Mastering team-work and collaboration skills
- Ethical and professional practice - Self-assessment, performance appraisal and use of constructive criticism
- Ethical and professional practice - Communicating effectively with others
- Ethical and professional practice - Confidentiality including HIPAA
- Ethical and professional practice - Creative problem solving
- Ethical and professional practice - Understanding and fulfilling the employer's mission.
- Development of community based networking and advocacy (customized for specific region and employer
- Community Networking - Developing individualized strategies
- Community Networking - Community centered supports
- Community Networking - Focus on participant (individuals/community)-defined outcomes
- Community Networking - Integrating formal and informal supports
- Community Networking - Eliciting, respecting and actively supporting participant choices and preferences
- Advocacy, Supporting Empowerment - Promotion of empowerment and self-confidence of individuals/community to speak out for themselves and others;
- Advocacy, Supporting Empowerment - Identifying issues related to the population served
- Advocacy, Supporting Empowerment - Educating the community served on advocacy techniques
- Advocacy, Supporting Empowerment - Assist individuals and communities to act collaboratively
- Advocacy, Supporting Empowerment - Common challenges to human, civil and legal rights.
- Health Literacy
- Preventive health and dentistry
- Characteristics of a healthy lifestyle
- Responding to common health concerns
- Responding to individual health needs
- Safety (environmental, personal, and driving)
- Identifying health resources, judging quality, and coordinating/communicating with health care practitioners
- Supporting individuals in understanding and participating in routine and special health care screening and treatment.
- Communication
- Effective and appropriate communication skills;
- Basic group communication skills and facilitation structures;
- Effective, efficient and timely documentation;
- Using alternative communication devices;
- Obtaining and utilizing interpreters when needed;
- Utilization of positive behavior support; and
- Conflict Resolution.
- Teaching and Supporting Others
- Use of adult learning principles
- Teaching strategies;
- Providing constructive feedback;
- Teaching skills customized to the individuals;
- Presentation skills;
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