Assess physical conditions of patients to aid in diagnosis or treatment
Interview patients to obtain medical information and measure their vital signs, weight, height, abdominal girth/waist circumference, head circumference, pulse oximetry, pain scale, etc.
Record vital statistics or other health information
Record patients' medical history, vital statistics, or information such as test results in medical records.
Explain technical medical information to patients
Explain treatment procedures, medications, diets, or physician/Advanced Practice Provider’s (APP) instructions to patients.
Maintain work Environment
Prepare treatment rooms for patient examinations, keeping the rooms clean and clutter free.
Stock exam rooms, maintaining appropriate PAR levels, and ensuring frequently used supplies are available for use
Checks/records refrigerator/freezer temperatures to ensure vaccine/medication safety
Clean medical equipment
Clean and sterilize instruments per instructions and dispose of contaminated supplies per policy
Prepares contaminated instruments/equipment for transport to reprocessing facility
Prepare medical instruments or equipment for use
Operate electrocardiogram (EKG), or other equipment to administer routine diagnostic tests.
Set up medical laboratory equipment (microscope, scopes, POC testing machines, etc.
Emergency Preparedness
Reviews EOP (Emergency Operation Plan)
Knows how to administer emergency medications available in the clinic
Knows how to operate AED, fire extinguisher, ambu bag
Knows how to set up oxygen tank, oxygen delivery device, and how to place on patient
Give medications or immunizations
Prepare and administer medications as directed by a physician or AAP
Handles and stores medication/immunizations correctly
Reconciles immunizations between electronic medical record (EMR) and North Carolina Immunization Registry(NCIR)/South Carolina Immunization Registry (SIMON)
Request drug refills and provide prescription information to pharmacies
Processes and documents sample medications (if applicable)
Assist Physician/AAP to perform patient care
Help physicians examine and treat patients, handing them instruments or materials or performing such tasks as giving injections or removing sutures/staples.
Apply and change bandages, dressings, or splints
Collect biological specimens from patients and conduct diagnostic tests
Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing.
Perform routine laboratory tests and sample analyses
Infection Prevention
Discard pharmaceutical and hazardous waste in correct locations, using appropriate PPE.
Correctly dons/doffs PPE and uses appropriately.
Shows understanding of difference between clean and sterile technique and can maintain a sterile field.
Performs hand hygiene at each point of patient care
Electronic Medical Record (EMR)
Uses appropriate abbreviations per policy.
Pends orders as appropriate and has knowledge of Smart Sets and Standing Orders.
Updates medication listing, allergies, etc. during rooming process.
Reviews eCheck in (electronic check in) and Care Everywhere
Performs charge capture for billing after performing/completing care.
Adds patient education and completes patient letters as directed by Physician/APP
Perform clerical work in medical settings
Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms.
Schedule/cancel appointments for patients.
Contact other clinics, medical facilities, or departments to schedule patients for tests, treatments, or appointments.
Keep financial records or perform other bookkeeping duties, such as handling credit or collections or mailing monthly statements to patients.
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